Terms and Conditions

Effective date: 14 July 2026

1. About these Terms

These Terms and Conditions govern your use of www.riverlifecoaching.com (“Website”).

The Website is operated by River Life Coaching Pte. Ltd. (UEN: 202010337E), registered at 62 Ubi Road 1, #04-24 Oxley Bizhub 2, Singapore 408734 (“River Life Coaching”, “we”, “us” or “our”).

By accessing or using the Website, you agree to these Terms. If you do not agree with them, please discontinue your use of the Website.

2. Website and services

The Website provides information about our coaching, leadership development, mentor coaching, coaching supervision, workshops and related services.

These Terms govern use of the Website only. Any coaching, mentoring, supervision, workshop or organisational engagement will be subject to a separate proposal, agreement or contract. If there is any inconsistency, the terms of that separate agreement will prevail in relation to the relevant service.

Submitting an enquiry or scheduling an introductory conversation does not create a coaching or other professional relationship.

3. Information and professional disclaimer

Website content is provided for general information and educational purposes. It does not constitute legal, medical, psychological, financial or other regulated professional advice.

Coaching, mentor coaching and coaching supervision are not substitutes for therapy, medical treatment, legal advice or other specialist support. You remain responsible for your decisions, actions and results and should obtain appropriate professional advice where necessary.

4. No guarantee of outcomes

We aim to describe our services accurately, but we do not guarantee any particular personal, professional, credentialing, business or organisational outcome.

Testimonials, examples and reported results reflect individual experiences. They should not be understood as promises that another person or organisation will achieve the same results.

Credentialing and accreditation decisions remain solely with the relevant professional body.

5. Acceptable use

You may use the Website only for lawful purposes.

You must not:

  • interfere with the Website’s operation or security;

  • attempt to gain unauthorised access to any system or account;

  • introduce malicious code or use automated tools to extract Website content without permission;

  • impersonate another person or provide false or misleading information;

  • use the Website in a way that infringes another person’s rights; or

  • reproduce or commercially exploit Website content without written permission.

We may restrict access where reasonably necessary to protect the Website, our rights or other users.

6. Intellectual property

Unless otherwise stated, the Website and its original content, including text, graphics, programme materials, photographs, branding and the River Leadership Framework™, belong to River Life Coaching or are used under licence.

You may view and download Website content for your personal, non-commercial use. You may not reproduce, modify, distribute, publish, teach from, sell or commercially exploit it without our prior written permission.

Third-party trademarks and materials remain the property of their respective owners.

7. Third-party websites and platforms

The Website may link to third-party websites or services, including scheduling, payment, video, social media and professional credentialing platforms.

We do not control those services and are not responsible for their availability, security, content or privacy practices. Your use of them may be subject to separate terms and privacy policies.

8. Website availability

We take reasonable care to keep the Website accurate, secure and available. However, we do not guarantee that it will always be uninterrupted, error-free or free from harmful components.

We may update, suspend or withdraw any part of the Website without notice where reasonably necessary.

9. Liability

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability arising from fraud or fraudulent misrepresentation.

To the fullest extent permitted by law, we will not be liable for indirect or consequential loss arising solely from your use of, or reliance on, general Website content.

Your statutory rights, including any rights that apply to you as a consumer, are not affected.

10. Privacy

Our collection and handling of personal data are governed by our Privacy and Cookies Policy.

11. Changes to these Terms

We may revise these Terms to reflect changes to the Website, our business or applicable law. The updated version will be published here with a revised effective date.

Your continued use of the Website after an update constitutes acceptance of the revised Terms.

12. Governing law and jurisdiction

These Terms are governed by the laws of Singapore.

Subject to any mandatory rights available to you under the laws of your country of residence, the courts of Singapore will have jurisdiction over disputes relating to these Terms or the Website.

Before commencing formal proceedings, we encourage you to contact us so that we can try to resolve the matter in good faith.

13. Contact us

River Life Coaching Pte. Ltd.

Email: jennytoh@riverlifecoaching.com